Reviews

Althea Philippines Shopping Guide + Experience

Althea Philippines

I already heard about Althea KoreaΒ before it was officially launched here in the Philippines. I even promoted it on social media. Haha. However, I was unable to purchase because I was hesitant. I’ve read tons of good reviews online but I never got the chance to try it – until now.

I’ve mentioned on my previous post about the Etude House Face Mask Challenge, that I recently became obsessed with Korean skincare products. This helped me decide to finally shop at Althea Philippines. You can purchase Korean makeup, skincare and much more for a lower price from them, and take note – they are sent straight from Korea to your doorstep!

althea philippines

I used my boyfriend’s account to shop at their website so I can get a referral bonus once the code is used on its first purchase. πŸ˜€ Before, you will get P150 points upon signing up and you can use a referral code to finally get a total of P200 discount on your first purchase.

A couple of days later after my purchase, I learned that it’s Althea Philippines‘ birthday and I missed a lot of promotions. πŸ™ Also, they changed the welcome gift system to new customers who sign up on their website. Unfortunately, I was only able to take advantage of the old one so I only got a total of P200 off on my first purchase. πŸ™

You can purchase Korean makeup, skincare and much more for a lower price... Click To Tweet

The new member gift system will now be P150 automatic credits upon sign up, another P150 rebate for a minimum purchase of P1000 and you can get an additional P50 once you click on a friend’s referral link upon purchase.

*Update (June 1, 2018): The new member welcome gift has changed. “During your checkout, simply enter the code NEW-PH to enjoy a 15% off discount on your first order (P150). As a bonus, you also get P1 rebate point for every P6 spent towards your next purchase (max P150)!” – Althea PH

Updated (June 1, 2018):Β These are the steps to receive the discount that I got from their blog:

  • Sign up with Althea and make sure you’re logged in.
  • Add items to your bag, then proceed to checkout.
  • If you’re using a referral code, get your friend to send you their link to get a discount code. If you want to redeem the welcome gift instead of a referral code,Β type in NEW-PH into the Coupon Code section. Make sure the discount is reflecting before you proceed.
  • Click β€œCheckout” and proceed to the payment section.

Althea Philippines

After registering, you can now start shopping and adding items to your bag! It’s really easy. Just click on the product you want to purchase and it will lead you to a page with more details about the product and reviews. To finally add the product to your bag, just click on ADD TO BAG and click on ADD TO WISHLIST if you want to save it for later.

Althea Philippines

Once you’ve decided to complete your purchase, just on the BAG at the upper right corner of your screen. It will then take you to the checkout page with all of your items. You will see the amount, subtotal, the discounts and the grand total of your purchase.

There are tons of payment methods to choose from: you can use your MasterCard, VISA or American Express cards. Now, not all of us have any of these cards. No worries, you can pay over the counter or through online banking through DragonPay (Over the counter banks, online banking, convenient stores like LBC, etc.). You can also use PayPal(I remember this is the only payment method when Althea first launched). Finally, you can opt to use Cash on Delivery (Temporarily Unavailable as of July 21, 2016) but please take note that you can only use this method with purchases of P2000 and below.

Update (8/18/2017): Cash on Delivery isΒ backΒ and now available!

Once your order is complete, you will receive an email with the status of your order. You will receive an email with your order confirmation, another one notifying you that your order is in the process and finally, you’ll receive another email once it’s shipped off and you’ll get a tracking number with it.

There are tons of payment methods to choose from... Click To Tweet

Althea Philippines vows to have free international shipping on all orders with a total of P1500 or more. They also guarantee the authenticity of their products. You may be wondering why their prices are lower than the retail prices at the store, that is because they are directly working with the brands they cater.

They also have the 30-Day Unconditional Returns wherein you can send your item back within 30 days if you are not satisfied with it. Finally, they promise to carefully pack your items before delivery and guarantees a 10-15 days delivery timeline.

In my experience, I received my purchase after 8 days. No complaints. They delivered days before their promised timeline. What I noticed though which made me a little frustrated was their courier’s tracking system. I completed my order on July 15, 2016(Friday) and received an email saying it was already shipped on July 18, 2016(Monday). Of course, I was so excited!

 

Althea Philippines Tracking

However, you can see above that there are updates on the 18th and 19th of July only. The next and final update would be on the day of the delivery which was on July 22nd. So you will have zero knowledge of the whereabouts of your package in between those dates.

As for the delivery, my boyfriend used his office address for the delivery. They did notify him that the package will be delivered that day. What frustrates him was that the delivery man didn’t go to the 19th floor which was indicated on the delivery address.

There were lots of confusion at first until finally, they decided to meet up outside the building. He said he can’t leave his motorbike outside as it might be towed. -_- So how come the rest can go up and deliver a package on that floor except him? Well, at least he apologized and I finally got my package!

The verdict on Althea Philippines’ Service

Overall, I am satisfied with their service. Aside from lower prices and quality products, we also received prompt replies from their staff when we sent emails inquiring about our package. I will definitely purchase from them again! πŸ˜€ If you’re wondering about the products that I purchased from Althea Philippines, I will write a different post for that. This is becoming a novel already. HAHA

Hope this post will help those who are still hesitating to purchase. For those who would like to purchase as a first-timer, you may also use my link to receive an additional P50 discount:Β (The referral system has changed and the link won’t work anymore. Please see update below.)

Do you have a product from Althea Philippines that you would like me to review? Please let me know in the comment section below! πŸ™‚

*Update (June 26, 2017): Althea just updated their referral system. You and the person you referred will receive a P200 off code if they’ll use the code provided from the link that you shared. Hurray!Β For those who would like to purchase as a first-timer, you may also use my link to receive an additional P200 discount on your first purchase:Β http://share-ph.althea.kr/x/15QbKh

*Update (June 1, 2018): Althea updated their referral system again. The referee will now receive a 20% discount on their first order through Althea. For those who would like to purchase as a first-timer, you may also use my link to receive the discount on your first purchase:Β http://share-ph.althea.kr/x/15QbKh

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49 Comments

  • Reply Sugar

    Do they have freebies even wether you are a new customer or not?

    December 6, 2016 at 1:36 am
    • Reply Aika Callora

      I’ve heard that they do give freebies to random customers before. I’m not sure if they still do. Unfortunately, for me, I never got one. Lol

      December 6, 2016 at 6:09 am
  • Reply EJ

    Hi Aika! Did you pay custom or import charges? I’m also here in PH and it will be my first time to order from Althea PH.

    January 6, 2017 at 12:32 pm
    • Reply Aika Callora

      Hi, EJ! I didn’t pay for any of those. πŸ™‚ You’ll only pay for any shipping-related fees if your orders are 999 pesos below.

      January 6, 2017 at 12:48 pm
  • Reply SC

    So if I order something around 1000 I can pay it via cash on delivery? πŸ˜€

    And is it this method available again now?

    January 7, 2017 at 11:10 pm
    • Reply Aika Callora

      Hi, SC! During my recent purchase on December 24th, I didn’t see the Cash On Delivery option. So I guess it’s not yet available as of the moment.

      January 8, 2017 at 12:04 am
      • Reply Maricris Gomez

        Can i pay po through bank deposit?

        January 8, 2017 at 11:38 pm
        • Reply Aika Callora

          Hi, Maricris! Yes, you can. Just choose the OTC via Dragonpay payment option. πŸ™‚

          January 8, 2017 at 11:42 pm
  • Reply Riel

    Thanks for this! I’ve been looking forward to ordering from Althea for so long, but I was never sure on how to pay without a paypal account nor a credit/debit card πŸ™ This really helped me out! I’ll just ask one thing though – does the DragonPay payment option mean we can pay through the banks here in the PH? (Like BDO, BPI, whatnot) I’m having a hard time dealing with banks ;-;

    January 10, 2017 at 5:34 pm
    • Reply Aika Callora

      You’re welcome, Riel! Yes, you can pay through any bank via Dragonpay. Just choose the OTC via Dragonpay payment option. πŸ™‚

      January 10, 2017 at 5:46 pm
      • Reply Riel

        Thanks again for the help! Looking forward to more of your posts ☺️ Have a great day!

        January 11, 2017 at 1:28 am
  • Reply Marian

    Hi! I just ordered from Althea and my payment method is through Cebuana Lhuiller and I have not receive any confirmation email on the status of my order. I have not paid yet. Do you know if I am get the email after I pay? Because in BeautyMNL I always receive an email even though I haven’t paid yet so I’m a little worried that my order did not go through yet Cebuana issued a reference number for me.

    January 15, 2017 at 10:46 pm
    • Reply Aika Callora

      Hi, Marian! I’m not sure because I haven’t tried paying via Cebuana yet. I suggest to login to your account to see if there’s a pending order. πŸ™‚

      Update: Tried to purchase via Cebuana to test it out. I didn’t receive an email confirmation from Althea as well. Just the payment details and reference number from Dragonpay.

      January 15, 2017 at 10:50 pm
      • Reply Marian

        Thanks! πŸ™‚

        January 15, 2017 at 10:54 pm
      • Reply Ayen

        Hi Ms. Aika, when you tried paying in cebuana after how many days did your payment was confirmed by althea?

        July 27, 2017 at 3:06 pm
        • Reply Aika Callora

          Hello, Ayen! My payment went through real-time. ?

          July 27, 2017 at 3:50 pm
  • Reply Danica

    Hi aika do you know how much the cost will be if my order will not exceed 999?

    February 3, 2017 at 4:24 am
    • Reply Aika Callora

      Hi! It depends on the total amount of your order plus the shipping fee. πŸ™‚

      March 5, 2017 at 5:13 pm
  • Reply Coleen

    how about out-of-stock items? when will they have new stocks again? Because i really want something yet I was surprised it was already out-of-stock.

    February 22, 2017 at 11:30 am
    • Reply Aika Callora

      Aww. πŸ™ I’m not sure when but I suggest to “waitlist” the item so you will be notified once it’s restocked. πŸ™‚

      March 5, 2017 at 5:11 pm
  • Reply Anne

    How long did you receive your products? Does it really take long like 15 days?

    February 22, 2017 at 3:20 pm
    • Reply Aika Callora

      Hi, Anne! It still depends. I usually receive mine within 8-10 days. πŸ™‚

      March 5, 2017 at 5:09 pm
  • Reply Gracey

    Hello po. I just ordered from Althea and my payment method is through PNB cash payment. And i received reference # only. Im not sure po if my money will receive through that reference #. Plz. Help po. This is my first time po so im confusing when in comes payment.

    May 7, 2017 at 8:32 am
    • Reply Aika Callora

      For Dragonpay payments, you only need to provide the reference number to make payment. ? If you are asked to provide an account number/name, please ask you bank for Dragonpay payments or contact Dragonpay at dragonpay.ph/about as payment is under them
      . ? If you still enocunter problem with paying via Dragonpay, we suggest reordering and selecting another payment method or contact althea at help@althea.kr po ?

      Update (07/29/2017): Just put DragonPay as account name/receiver. πŸ™‚

      May 16, 2017 at 12:58 pm
  • Reply Hyanea

    Miss aika, Do you know to change the payment method? I already checked out and accidentally close the bank list window. Thanks

    May 22, 2017 at 11:14 am
    • Reply Aika Callora

      Hi, Hyanea! I don’t think you can. I would suggest to reorder. If you used some of your points, I would wait for the order to be cancelled after a few hours and reorder. πŸ™‚

      May 22, 2017 at 6:01 pm
  • Reply Aly

    Hello po! I just wanna ask if there is any way I can still change my method of payment? I ordered last Friday and went to the bank yesterday (Sunday) to pay for it but unfortunately the ATM machine had a problem. The voucher says it’s only valid until 11:59PM yesterday so I decided to wait for it and just change my method of payment, I thought my order will be cancelled by then but its status is still ‘Awaiting Payment’.

    I don’t know how to get a new ref. number and change my method of payment because the only action available is to ‘Reoder’. πŸ™ I’m afraid that if I reorder, I would have to pay for the last one and the new one I reordered. Please help, Althea’s not replying yet.

    May 22, 2017 at 12:49 pm
    • Reply Aika Callora

      Hi, Aly! You can definitely just reorder. The other one will automatically be cancelled after a couple of hours without payment. If you have used points in that order though, I would suggest to wait until the first one gets cancelled.

      May 22, 2017 at 6:04 pm
  • Reply Loveee

    HI AIKA. Please help me. I don’t know how to settle the payment. Thats why I want to know if i will be receiving a ref no from dragon pay? Because I am planning to pay through cebuanna if ever I am ready to order.I dont have an idea because it’s my first time to try online shopping which is Althea.

    May 24, 2017 at 10:54 am
    • Reply Aika Callora

      Hi Lovee! Yes, you should receive a reference number during checkout. πŸ™‚

      June 21, 2017 at 8:56 pm
  • Reply kat

    Hi, Aika! Great blog and excellent post! One question, was the package delivered to your doorstep?

    June 26, 2017 at 10:11 pm
    • Reply Aika Callora

      Thank you, Kat! Yes, it was delivered on our doorstep. ?

      June 26, 2017 at 10:13 pm
  • Reply Haru

    Hi Aika, thanks for that informative post. I need a little help though, I just placed my order and I chose the Over the counter option as I am planning to pay at SM Payment Center via Dragonpay…. I cant find the reference no… Or is the reference no. and the order number the same?

    August 5, 2017 at 7:19 am
    • Reply Aika Callora

      Hi, Haru! No, you should receive a reference number if you chose Convenience Store or other over the counter options. I would suggest checking your email or reorder if you really can’t find the reference number.

      August 5, 2017 at 8:35 am
  • Reply Myrene Diocera

    Hi aika, I just want to know if I can receive my package through LBC or other couriers? It’s my first time to order in althea kr. So I’m a bit hesitant

    August 12, 2017 at 6:21 am
    • Reply Aika Callora

      Hi, Myrene! No, they don’t. πŸ™ They only ship directly to the address you have indicated. As per Althea Philippines, they don’t recommend shipping to LBC counter for pickup as it is highly likely that your parcel will be returned to Korea due to “No Person Residing Here” error . πŸ™‚

      August 15, 2017 at 10:40 am
  • Reply Klare

    Hi aika!, I was wondering where I can find the cash on delivery payment method. I’ve been refreshing the page and I still can’t find it 😭😭 pls help me.

    September 11, 2017 at 12:18 am
    • Reply Aika Callora

      Hi, Klare! Have you tried purchasing through the app? I just tried it and the cash on delivery option is the last on the payment methods list. πŸ™‚

      September 11, 2017 at 12:22 am
  • Reply Klare

    All i can see is 5 options in the payment method 😭 maybe I should try again tomorrow huhuuuhu thank you so much

    September 11, 2017 at 12:58 am
  • Reply Rhonalyn Dayat

    Hi miss aika! Im planning to order in althea, can i still use your referral code? Will i still get the 350 discount if i purchase lower than 1000 pesos?

    December 9, 2017 at 1:01 pm
    • Reply Aika Callora

      Hi, Rhonalyn! Yes. πŸ™‚ For those who would like to purchase as a first-timer, you may also use my link to receive an additional P200 discount on your first purchase:Β https://www.talkable.com/x/aRbOWM

      December 22, 2017 at 5:45 am
  • Reply Shania Lopez

    How long does it have to be in transit? I ordered last dec 19 and paid through Dragon pay the next day. They emailed me and said they’ve shipped the package 6 days ago Dec 22. I checked the tracking # and the latest update was on Dec 22 which said that it was onboard. Will they still update once it arrives in the philippines? And is this normal?

    December 28, 2017 at 10:50 pm
    • Reply Aika Callora

      Hi! It usually takes up to 15 business days for the delivery. πŸ™‚

      May 22, 2018 at 2:11 pm
  • Reply Eli

    Hi! Nag ooffer din po ba sila ng remittance as payment? Thank you! 😘

    January 12, 2018 at 8:36 pm
    • Reply Aika Callora

      Yes, you can. You can choose Over the counter payments. πŸ™‚

      May 22, 2018 at 2:07 pm
  • Reply pam

    hi girl!

    i just want to know if weekends/ holidays were included in the lead time of 10-15 days delivery?

    i want to receive my orders before feb. 17,2018 since i will be out of the country.

    thanks in advance! πŸ™‚

    February 1, 2018 at 4:10 pm
    • Reply Aika Callora

      Hi, Pam! No, weekends/holidays are not included.

      February 17, 2018 at 9:00 pm
  • Reply Diana

    Hi there Ms. Aika! First timer here too. I already have items in my cart but still hesitant to proceed. Am planning to choose Paypal in purchasing. But is it necessary to create a paypal account? What type of mode of payment did you use?

    March 20, 2018 at 6:05 am
    • Reply Aika Callora

      Hi! I don’t think it’s necessary. There’s an option to just enter your card details during checkout without creating an account.

      May 14, 2018 at 8:11 pm

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